Skip to main content
Inclusif Logo

Frequently Asked Questions

General

What is inclusif?
We are a company dedicated to developing accessible technology in Europe and Latin America. We firmly believe that technology should be at the service of people
What is inclusif's accessibility widget?
It's a tool that helps make your company's website more accessible. It integrates easily into your website and allows people with certain visual diversities to navigate your site more optimally. It helps your brand enhance diversity by focusing on people
How does the widget work? Are technical skills required for installation?
It is installed through a simple code on your website, securely and without the need for advanced technical knowledge. Once installed, all users can enjoy it and your website and brand will be a bit more accessible. And you can always count on our team for any questions
What does the annual plan audit (ACR) consist of?
It consists of a simple analysis of your website's accessibility level. Our experts will analyze your website and provide you with an accessibility status report so you can make decisions and address them. You will be able to speak with our team to obtain accessibility certification
What types of functionalities does the widget have?
Our widget helps make your website a bit more accessible by assisting people with certain visual difficulties, cognitive challenges, photosensitive epilepsy, dyslexia, or color blindness, among others. And we continue working to create more tools for them. So far, we have developed tools such as: Contrasts, Focus, Reading Guide, Open Dyslexic, Easy Reading, among others
Does the widget guarantee compliance with the 'European Accessibility Act' (EAA)?
The web accessibility widget helps you comply with it. And it helps make your company much more accessible, positioning your brand and your Corporate Social Responsibility. On the other hand, our team helps you, if necessary, to analyze in depth what accessibility failures your website may have and how to solve them
Does the widget slow down my website?
No. Our technology is optimized to be lightweight and fast, without affecting your website's loading performance. Additionally, it is optimized to help with your website's SEO positioning
Does the widget collect sensitive or personal data from my website?
No. Our widget complies with security standards and privacy regulations such as GDPR
Does the widget help reduce the risk of fines?
Our widget helps you demonstrate that your company is proactive and cares about regulations and accessibility. Our team will help you throughout the process
How can I contact Inclusif?
Our users are the most important thing to us. It is essential for us to provide the highest quality customer service. That's why we have different channels where you can resolve your questions 365 days a year

Schools

Is it mandatory for a school to comply with the European Accessibility Act?
Yes. Since June 2025, European regulations require that digital environments — including educational websites — be accessible in accordance with standards such as WCAG 2.1 AA. Non-compliance can lead to financial penalties and reputational risks. Beyond the legal obligation, ensuring accessibility protects your students and strengthens families' trust.
How does the accessibility law impact families?
Families research online before choosing a school. An accessible website conveys inclusion, professionalism, and trust from the very first moment.
Does it really improve the student experience?
Yes. Especially for students with dyslexia, ADHD, low vision, or reading difficulties. But it also improves navigation for everyone.
How does this benefit our school beyond avoiding penalties?
Accessibility improves the digital experience for all students, reinforces coherence with educational values, demonstrates a real commitment to inclusion, and builds greater trust among families comparing schools online. In education, reputation is built in every detail.
How does this set us apart from other schools?
Most schools are not yet prepared. Being accessible today positions your school as a leader in real inclusion.

Business Schools

Why is accessibility relevant for a business school?
Because you compete in a global environment where the digital experience is part of the institution's premium positioning.
Does this really impact student recruitment?
Yes. Any friction in navigation or forms reduces conversion, especially for online programs and international candidates.
Is it necessary to comply with international regulations?
Yes. Business schools operate in global environments (EAA, ADA, WCAG), so compliance is key to avoiding risks and maintaining reputation.
How does this fit with rankings and ESG?
Accessibility strengthens inclusion and sustainability policies, which are increasingly relevant in rankings and institutional evaluation.
Is it compatible with our IT teams?
Yes. It is designed to integrate with advanced technical structures without interfering with the existing stack.

Universities

Is accessibility mandatory for universities?
Yes. Universities, especially public ones, are subject to strict digital accessibility regulations.
Which environments need to be accessible?
All digital environments: institutional website, virtual campus, forms, electronic offices, and documentation.
What risks exist if we don't comply?
Formal complaints, administrative proceedings, and institutional reputational damage.
How is this addressed in complex environments?
With structured solutions that allow you to assess, implement, and maintain accessibility across multiple platforms.
Does it serve as a basis for audits or inspections?
Yes. The solutions include documentation aligned with regulations and international standards.

Vocational Training Centers

Is it mandatory for vocational training centers?
Yes. Like other educational institutions, they must comply with digital accessibility regulations.
How does it impact our students?
It facilitates access to training content and improves the digital learning experience.
Is it a high investment for this type of center?
No. There are solutions adapted to centers with less technical infrastructure. And the risk of financial penalties is much higher still.
Does it help improve our image?
Yes. It reinforces the perception of a modern center, adapted and committed to inclusion.
Is it difficult to implement?
No. It is designed to be implemented quickly without technical complexity.

Academies

Do I need to adapt my website if I have a small academy?
Yes. The regulations apply regardless of the size of the center.
Will this help me attract more students?
Yes. A clearer and more accessible website reduces abandonment and improves conversion.
Is it complicated or does it require technical knowledge?
No. The implementation is quick and simple.
How long does it take to get it running?
In most cases, just a few days.
Does it really make a difference compared to other academies?
Yes. Most are not yet adapted, which allows you to easily stand out.

Accessibility Widget

Does the widget guarantee full regulatory compliance?
The widget contributes to compliance (WCAG 2.1 AA and EAA 2025) and a better user experience, but for full compliance it is necessary to complement it with an audit and structural adjustments.
Do we need to redesign our website to install it?
No. It integrates easily without the need for a redesign. Our team will support you every step of the way.
Who benefits from the widget?
Students with dyslexia, ADHD, low vision, color blindness, and any user who needs to improve readability or navigation.
Does it affect design or performance?
No. It adapts to your website's aesthetics and has a negligible impact on performance.
Is it visible to users?
Yes. It is a visible tool that allows each user to adapt the website to their needs, and the center can choose how to display it thanks to the different formats developed by Inclusif.

Accessibility Scanner

Does the scanner detect all accessibility issues?
It automatically detects a large portion of technical errors (WCAG), but it does not replace a complete audit that includes manual analysis by our specialist team.
What is the difference between a scanner and an audit?
The scanner is automatic and fast with Inclusif technology. The audit is manual, thorough, and structural.
Do I need technical knowledge to understand the report?
No. The report includes clear explanations and actionable recommendations.
Does the report help with regulatory compliance?
It is a key first step in detecting non-compliance, but full compliance may require an additional audit.
Can I use the scanner on an ongoing basis?
Yes. It is recommended to use it periodically to monitor improvements.

Accessibility Audit

What is the difference between an audit and automated tools?
Automated tools detect basic errors. An audit combines technical analysis and manual review to evaluate the real experience.
What happens after the audit?
You receive a detailed report with errors, priorities, and recommendations for implementing improvements.
How long does an audit take?
It depends on the size of the site, but generally between a few days and weeks.
Does the report serve for legal compliance?
Yes. It provides a technical basis to demonstrate commitment to regulations (WCAG and EAA).
Do I need a technical team to apply changes?
It is recommended to have a technical team, although the report is designed to facilitate implementation.

Plans & Pricing

What plan does my center need?
It depends on the size and level of compliance required. Small centers can start with basic plans and scale according to needs.
Does it include full compliance?
All plans are aligned with regulations, but full compliance may require auditing and additional adjustments.
Do we need to redesign the website?
No. The solution integrates without redesigns.
What happens after subscribing?
The service is activated, configured, and the necessary documentation is delivered.
Are renewals included?
Yes, the model is subscription-based with maintenance and updates.
Does it include support?
Yes. All plans include support, with levels depending on the plan.

Partners

Do I need experience in accessibility?
No. We provide training and ongoing support.
Is it compatible with any CMS?
Yes, it works with most web platforms.
How are commissions managed?
They are paid after the client's payment, usually within 30 days.
Is there exclusivity?
There is no territorial exclusivity.
Can I offer the product under my own brand?
Yes, through the White Label option available in the Elite plan.